Privacy Policy

Who we are

Our (Vedathemes) website address is: https://vedathemes.com/

Who we share your data with­

We do not sell our users’ private personal information. We use third-party services across our site. We list the specific third-parties in use (with links to their privacy policies) in the sections below.

We disclose potentially personally-identifying and personally-identifying information only to our employees and contractors that (i) need to know that information in order to process it on our behalf or to provide services, and (ii) that have agreed, in writing, not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites and services, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

How can you opt-out of cookies?

Please be aware that opting out of cookies may impact your experience on our site. However, opting out can be managed from your browser settings. The exact steps vary from browser to browser, but the links below go to the relevant documentation for most popular browsers:

What Personal Data We Collect And Why We Collect It

Contact Forms

When you submit a support question we collect your first name, last name and your email address so that we can correspond with you.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Comments may require manual approval by one of our employees or site owners. If you leave a comment on a site you may opt-in to saving your name, email address and website in cookies so we can recognize you. These cookies will persist for one year.

If you upload media (e.g. images) to the website (in forums, posts, or comments), you should avoid uploading images with EXIF GPS location data included. Visitors to the website can download and extract any location data included in images on the website. Visitors using the website’s REST API interface can correlate uploaded media to a particular user. This may allow such visitors to map a user to a particular time and location if EXIF GPS location data was included in the uploaded media.

Registered Users

If you create an account on our site, you will be prompted to select a Username and provide your Email Address. Your Username and Email Address are stored in the website’s database. Your Email Address is used to send you an email with a link to set your password or to send you an email with a link to reset your password in the event you forget your password.

You may optionally complete your Profile by providing your First Name, Last Name, Address and/or other Personal details. These additional details are also saved in the website’s database.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For users that register on our site, we also store the data they provide in their profile indefinitely. All registered users can see, change or delete most of that data at any time except their login name/nickname.

Embedded Content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Links to the privacy policies of the most common services have been included below.

Paying Customers

For payment transactions, we use PayPal. PayPal’s privacy policy can be found here: https://www.paypal.com/webapps/mpp/ua/privacy-full.

If you purchase using PayPal, we ask for:

  • Email Address: So we can deliver our products and contact you if needed. Also, send reminder to renew your expiring license (NO SPAM).
  • First Name: To personalize your account experience.
  • Username: So you can log in to your account to ask questions or download our products.
  • Billing Country: For tax purposes.

If you purchase using your credit card, we ask for all of the above, and:

  • Credit Card Information: So we can process your payment. This data is sent to Stripe, and is never stored on our server.
  • Billing City and Zip/Posal Code: To verify your credit card purchase.

Web Services

All web servers and hosting are managed by Hostgator. This includes website hosting, backups, web databse, file storage, APIs, and log files. Hostgator’s privacy policy can be found here: https://www.endurance.com/privacy/privacy

We store database backup files on Dropbox cloud in encrypted form. Dropbox privacy policy can be found at https://www.dropbox.com/privacy

License Keys and Automatic Updates

When you add your license key to your Dashboard to receive automatic updates, your website URL and computer IP address are logged in our license key system.  If you do not wish to be in our license key system, you can simply update manually.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How We Protect Your Data

The security and reliability of our service is our number one priority. We follow strictly follow all WordPress Coding Standards and best practices in our products and on our website. Backup files are saved in encrypted form to prevent data theft.

See wordpress.org/about/security for details on the security of the WordPress core itself.

What Data Breach Procedures We Have In Place

Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact Information

If you have questions, you can contact us at: contact@vedathemes.com